A New Process for Creating Design Briefs to Improve Design Innovations in Home Health Care.

Yang, Fan (2015) A New Process for Creating Design Briefs to Improve Design Innovations in Home Health Care. Doctoral thesis, University of the Arts London in partnership with Falmouth University.

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Abstract / Summary

This practice based design thesis presents research findings and conclusions, which investigated the strengths and weaknesses of innovation management strategies of Small and Medium Sized Enterprises (SMEs) in the Home Health Care (HHC) field. It explores how to improve opportunities for successful innovation by better understanding the needs of all stakeholders, particularly users and carers, in the design and development process.

The demand for well-designed Home Healthcare Products (HHCPs) and associated services grows whilst product development strategies adopted by many suppliers, such as SMEs, who often lack skills and experience, have not matured to realise innovative solutions which adequately address the real needs and requirements of the target audience in a resource-efficient manner.

Working collaboratively with companies in the sector, this research identifies that the shortcomings are most prominent in the front-end stages of a product’s development cycle, and the key for improvement is adopting a well-established process for creating design briefs. It suggests a new process for creating design briefs which addresses the factors that have significant influence on innovation success but are generally missed. This new process focuses on addressing end-users’ real needs, adapting to changing environments, fostering greater stakeholder engagement, and managing information processing in a formal and structured manner. It has been transformed into an online toolkit for communicating and promoting the proposed innovation approaches, as well as for producing robust design briefs that are ready for use.

Item Type: Thesis (Doctoral)
Uncontrolled Keywords: Home care services Home nursing Technological innovations Design
Subjects: Research
Research > AIR > Sustainable Design
Technology
Depositing User: Lucy
Date Deposited: 11 Mar 2019 13:31
Last Modified: 11 Mar 2019 13:31
URI: http://repository.falmouth.ac.uk/id/eprint/3196

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